Effective Date: July 24, 2025
Last Updated: July 24, 2025
At Sterling CloudWorks (“we”, “us”, or “our”), your privacy is incredibly important to us. As such, this Privacy Policy explains how we collect, use, safeguard, and share your information when you visit our website, www.sterlingcloud.works, and interact with our services. To that end, we encourage you to read it thoroughly, as it outlines both your rights and our responsibilities.
1. Information We Collect
We collect both personal and non-personal data in order to provide, maintain, and continuously improve our services. Moreover, this helps us deliver a more tailored user experience.
a. Personal Information
We collect personal data when you take actions such as:
Filling out contact or inquiry forms
Requesting a quote or business proposal
Subscribing to our newsletters or service updates
Specifically, this may include:
Full Name
Email Address
Phone Number
Company Name
Project details or custom messages
b. Non-Personal Information
In contrast, we automatically collect non-personal information via tools like cookies, server logs, and analytics platforms. This includes:
Browser type and device information
IP address and approximate location
Pages visited, time spent, and referral sources
Operating system and language preferences
c. Cookies & Tracking Technologies
Furthermore, we use cookies and related technologies to:
Manage user sessions effectively
Gather analytical insights (e.g., via Google Analytics)
Support advertising and remarketing activities (if applicable)
However, you have full control over your cookie settings through your browser preferences.
2. How We Use Your Information
We use your information for multiple purposes. Most importantly, it helps us serve you better.
Specifically, we may use the data:
To respond promptly to your inquiries and provide customer support
To deliver requested proposals, quotations, or services
To analyze and improve our website experience and functionality
To send you newsletters or marketing communications (only with your consent)
To fulfill legal, regulatory, or contractual obligations
In short, your data enables us to deliver high-quality services while respecting your preferences.
3. Legal Basis for Processing (GDPR-Compliant)
Our data processing practices comply with the General Data Protection Regulation (GDPR), wherever applicable. Accordingly, we process personal data based on the following legal grounds:
Consent – when you explicitly agree to receive communications
Contract – when fulfilling service requests or business agreements
Legitimate Interest – particularly for improving our services or ensuring security
Legal Obligation – when required by governing authorities
Therefore, our handling of your data is both transparent and lawful.
4. Data Sharing & Disclosure
We value your trust. Consequently, we do not sell your personal data.
However, we may share it under specific circumstances, including:
With trusted third-party service providers (e.g., web hosting, analytics, email platforms)
With legal authorities, only if required by law
With subcontractors or partners operating under strict confidentiality agreements
Thus, any data sharing is limited, purposeful, and secure.
5. Data Retention
We retain your data only for as long as it is necessary. To elaborate:
Personal data is retained only to complete service delivery or comply with legal requirements
Marketing-related data is retained only with your ongoing consent
Additionally, you may request data deletion at any time (see Section 7 below).
6. Your Rights
Depending on your region, you may have the right to:
Access the personal information we hold about you
Request corrections to inaccurate data
Request deletion of your personal data
Restrict or object to specific types of processing
Withdraw previously given consent
File a complaint with a recognized data protection authority
In any case, you can contact us at info@sterlingcloud.works to exercise these rights.
7. Data Security
We are committed to securing your data. Therefore, we implement industry best practices, including:
SSL encryption for secure transmission
Regular data backups and firewall protections
Controlled access to stored information
Even so, no digital method is entirely infallible. As a result, while we work diligently to protect your data, we cannot guarantee absolute security.
8. Third-Party Services and External Links
Our website may contain links to third-party websites and services. Nevertheless, we are not responsible for the content or privacy practices of these external sites.
Consequently, we strongly recommend reviewing their privacy policies independently before engaging with them.
9. Children’s Privacy
Our services are designed for users aged 16 and above. Accordingly, we do not knowingly collect personal data from children under 16.
If you believe, however, that a child has shared personal data with us, please contact us immediately so we can remove the information promptly.
10. Changes to This Policy
From time to time, we may update this Privacy Policy. Whenever changes are made, we will revise the “Last Updated” date at the top of this page.
By continuing to use our website after updates, you agree to the revised policy.
For this reason, we encourage you to check this page regularly.
11. Contact Us
If you have questions, concerns, or wish to exercise your data rights, please don’t hesitate to reach out:
Sterling CloudWorks
📧 Email: info@sterlingcloud.works
🌐 Website: www.sterlingcloud.works