Sterling CloudWorks
TRANSFORMING TECHNOLOGY DELIVERING EXCELLENCE
Welcome to the Sterling CloudWorks FAQ page. At Sterling CloudWorks, we believe informed clients make better decisions. Here, you’ll find clear answers to the most common questions about our web development, app solutions, digital marketing, and ongoing support services.
We offer a complete suite of digital solutions, including: Website Design & Development Website Maintenance & Redesign SEO, SEM, SMO, and SMM Digital Marketing Campaigns Branding, Logo, and Creative Design Domain & Hosting Services Cloud Consulting, Trainings & Masterclasses
Our services are ideal for: Startups looking to launch a strong digital presence SMEs and established businesses aiming to scale Personal brands and professionals Agencies and consultants who need white-label support
It’s simple! Contact us via our website or email. We’ll schedule a free consultation to understand your goals and recommend a tailored service package or solution.
Yes. Every business is unique, so we create tailored strategies and deliverables based on your brand, budget, and objectives — not a one-size-fits-all approach.
Timelines vary depending on the scope: Basic websites: 2–4 weeks Advanced websites or eCommerce: 4–8 weeks SEO and digital marketing: Ongoing monthly plans We provide a clear timeline before starting any project.
Strategy-first approach Skilled in both design and technical development Transparent communication and reporting Emphasis on performance, not just aesthetics Long-term support and partnerships
Yes. We serve clients globally and work across time zones seamlessly through digital collaboration tools like Zoom, Google Meet, and Slack.
We offer post-launch support, training (if needed), and monthly maintenance plans. Our team is always available for ongoing updates, performance checks, or digital scaling.
Absolutely. We can bundle services such as Website + SEO + Hosting, or Logo + Website + Marketing into a single custom package for convenience and value.
Pricing depends on the scope and complexity of the project. We provide clear, upfront quotes with no hidden charges. Flexible payment milestones are available for larger projects.
A: We specialize in WordPress, WooCommerce, and custom web applications (PHP, Laravel,
Node.js, React). This allows us to deliver both flexible CMS-driven websites and highly customized
solutions.
While we do have Shopify capability, our recommended approach and core expertise lies in
WordPress and WooCommerce.
From an ongoing cost, architecture flexibility, and long-term maintenance perspective, WordPress +
WooCommerce provides:
• Lower recurring costs compared to Shopify’s monthly fees and app charges.
• Greater flexibility for custom features and integrations.
• Full ownership and control of your website and hosting.
• Easier scalability without being locked into a single platform’s ecosystem.
That’s why, for most businesses, we recommend WordPress + WooCommerce as a more cost-effective
and future-ready solution.
A: Yes, we have extensive experience in building:
• E-commerce Stores – Developed with WordPress and WooCommerce, including advanced product filters, shopping carts, and secure checkout.
• Membership & Subscription Sites – Built using WordPress and Membership Pro, with features such as LMS, paid memberships, and restricted content access.
• Booking Systems – We can implement using specialized plugins depending on your requirements:
1.Amelia (Premium) – Multi-service appointment booking with staff & calendar management.
2.Bookly Pro (Freemium/Premium) – Flexible scheduling for classes, events, and appointments.
3.WooCommerce Bookings (Premium) – Ideal for businesses that want bookings integrated with their WooCommerce store.
This allows us to deliver scalable, business-specific solutions tailored to your industry.
A: Yes, all our websites are developed to be 100% mobile-friendly and responsive, ensuring smooth user experience across all devices.
A: We optimize every website for speed and reliability by following best practices, including:
• Clean, lightweight coding and optimized themes.
• Image compression and next-gen formats (WebP/AVIF).
• LiteSpeed caching with QUIC.cloud or Hostinger CDN for faster content delivery worldwide.
• Server optimization and optional Cloudflare integration for added performance and security.
This ensures your website loads quickly across devices and locations, improving both user experience and SEO rankings.
A: Yes. Every website we build follows SEO best practices to ensure strong search visibility, including:
• Proper heading structure (H1, H2, etc.)
• Meta tags, schema integration, and clean URLs
• Optimized page speed (LiteSpeed cache + QUIC.cloud/Hostinger CDN)
• Mobile responsiveness and indexable code structure
This ensures your website is search engine–ready from day one, with a solid foundation for ongoing SEO and digital marketing.
A: Absolutely. We can integrate payment gateways, booking engines, CRMs, chatbots, and other custom features tailored to your business needs.
A: Yes, we can manage end-to-end hosting and domain setup, or work with your existing hosting provider if you prefer.
A: Yes, we have developed websites across various industries, including:
• Education & Training (coaching institutes, e-learning)
• Healthcare & Clinics
• Retail & E-commerce
• Professional Services (consulting, IT, creative agencies)
• Hospitality (restaurants, booking-based businesses)
A: Yes, we provide professional business email setup linked to your domain name (e.g.,
yourname@yourcompany.com).
• As part of our package, you’ll receive up to 5 free email accounts at no additional cost.
• Accounts can be accessed via webmail, Outlook/Thunderbird, or mobile apps.
What’s included:
• Creation and configuration of up to 5 accounts.
• DNS setup (MX, SPF, DKIM, DMARC) for email deliverability.
• Integration with hosting (Hostinger/cPanel) or your preferred provider.
• Basic training for managing accounts.
Upgrade options:
• More than 5 accounts can be added.
• For advanced collaboration (storage, calendars, video calls), we can help set up Google Workspace or Microsoft 365.
A: Yes, we fully customize the website to match your brand identity — logo placement, color palette, fonts, and overall style.
A: Yes, we provide mock-ups/prototypes for review and approval before development begins.
A: Absolutely. We use an intuitive CMS so you can update content easily. We also provide training and documentation.
A: By following UI/UX best practices and accessibility standards:
• Clear navigation and site structure
• Readable fonts with sufficient contrast
• Alt tags for images
• Keyboard-friendly navigation
A: Yes, every site is responsive and speed-optimized using lightweight coding, optimized images, LiteSpeed caching, and QUIC.cloud/Hostinger CDN.
A: We implement:
• SSL certificates (HTTPS encryption)
• Firewall & malware protection
• Regular backups (daily/weekly)
• Strong password & access policies
• Hosting-level protections (server hardening, spam filters)
A: Yes. We ensure responsible handling of customer data by:
• Adding privacy policies & cookie consent banners
• Setting up secure, encrypted forms
• Restricting unnecessary data collection
A: Monthly updates are recommended; urgent security patches are applied immediately.
A: Yes, you will have full ownership of the website, domain, and hosting, plus admin access.
A: The site will be secured with SSL, firewall, and malware scanning. Automated backups (daily/weekly) are set up, and we can manage them under a maintenance plan.
A: Yes, we offer monthly, quarterly, or annual packages covering updates, security, and backups.
A: Urgent issues are handled within a few hours (depending on SLA). Non-critical issues within 24–48 hours.
A: Yes, we provide hands-on training (live or recorded) and user guides.
A: Your account will be managed directly by our core team, not outsourced.
A: Depending on package:
• Monthly performance & security reports
• Quarterly strategic reviews
A: Google Analytics (GA4), Google Search Console, Meta Business Suite, and optional tools like Hotjar or Tag Manager.
A: Development is a one-time cost. Maintenance is available as monthly/quarterly retainers.
A:
• Basic websites: 2–3 weeks
• E-commerce/booking: 4–6 weeks
• Custom web apps: phased by scope
A: Options include:
• Fixed packages
• Custom pricing per feature
• Add-ons for advanced integrations
A: No. Extra costs apply only for domain/hosting, premium plugins, or advanced features outside scope.
A: Yes — ad spend is separate from service/management fees.
A:
• 50% upfront deposit
• 40% at milestone approval
• 10% balance before go-live
A: Yes, available monthly, quarterly, or annually.
A:
• Custom design & development
• Brand customization (logo, colors, fonts)
• Basic SEO setup
• Hosting/domain setup support
• SSL integration
• Training for your team
A: Through:
• Google Analytics (GA4)
• Google Search Console
• Meta Business Suite
• Custom KPIs (leads, sales, bookings)
A: Yes — we’ve worked across education, healthcare, retail, professional services, and creative industries. Portfolio links can be shared upon specific request and subject to approval from clients.
A: Yes, including optimized page speed, clean semantic code, metadata, heading hierarchy, and indexable URLs.
A: Yes — we have ongoing clients who continue to work with us. References/testimonials can be provided with consent.
A:
• End-to-End Solutions (design, hosting, SEO, marketing)
• Tailored brand-focused design (not just templates)
• Scalable, secure, and future-ready websites
• Direct access to our core team (not outsourced)
• Multi-industry expertise with proven results
A: We specialize in WordPress, WooCommerce, and custom web applications (PHP, Laravel,
Node.js, React). This allows us to deliver both flexible CMS-driven websites and highly customized
solutions.
While we do have Shopify capability, our recommended approach and core expertise lies in
WordPress and WooCommerce.
From an ongoing cost, architecture flexibility, and long-term maintenance perspective, WordPress +
WooCommerce provides:
• Lower recurring costs compared to Shopify’s monthly fees and app charges.
• Greater flexibility for custom features and integrations.
• Full ownership and control of your website and hosting.
• Easier scalability without being locked into a single platform’s ecosystem.
That’s why, for most businesses, we recommend WordPress + WooCommerce as a more cost-effective
and future-ready solution.
A: Yes, we have extensive experience in building:
• E-commerce Stores – Developed with WordPress and WooCommerce, including advanced product filters, shopping carts, and secure checkout.
• Membership & Subscription Sites – Built using WordPress and Membership Pro, with features such as LMS, paid memberships, and restricted content access.
• Booking Systems – We can implement using specialized plugins depending on your requirements:
1.Amelia (Premium) – Multi-service appointment booking with staff & calendar management.
2.Bookly Pro (Freemium/Premium) – Flexible scheduling for classes, events, and appointments.
3.WooCommerce Bookings (Premium) – Ideal for businesses that want bookings integrated with their WooCommerce store.
This allows us to deliver scalable, business-specific solutions tailored to your industry.
A: Yes, all our websites are developed to be 100% mobile-friendly and responsive, ensuring smooth user experience across all devices.
A: We optimize every website for speed and reliability by following best practices, including:
• Clean, lightweight coding and optimized themes.
• Image compression and next-gen formats (WebP/AVIF).
• LiteSpeed caching with QUIC.cloud or Hostinger CDN for faster content delivery worldwide.
• Server optimization and optional Cloudflare integration for added performance and security.
This ensures your website loads quickly across devices and locations, improving both user experience and SEO rankings.
A: Yes. Every website we build follows SEO best practices to ensure strong search visibility, including:
• Proper heading structure (H1, H2, etc.)
• Meta tags, schema integration, and clean URLs
• Optimized page speed (LiteSpeed cache + QUIC.cloud/Hostinger CDN)
• Mobile responsiveness and indexable code structure
This ensures your website is search engine–ready from day one, with a solid foundation for ongoing SEO and digital marketing.
A: Absolutely. We can integrate payment gateways, booking engines, CRMs, chatbots, and other custom features tailored to your business needs.
A: Yes, we can manage end-to-end hosting and domain setup, or work with your existing hosting provider if you prefer.
A: Yes, we have developed websites across various industries, including:
• Education & Training (coaching institutes, e-learning)
• Healthcare & Clinics
• Retail & E-commerce
• Professional Services (consulting, IT, creative agencies)
• Hospitality (restaurants, booking-based businesses)
A: Yes, we provide professional business email setup linked to your domain name (e.g.,
yourname@yourcompany.com).
• As part of our package, you’ll receive up to 5 free email accounts at no additional cost.
• Accounts can be accessed via webmail, Outlook/Thunderbird, or mobile apps.
What’s included:
• Creation and configuration of up to 5 accounts.
• DNS setup (MX, SPF, DKIM, DMARC) for email deliverability.
• Integration with hosting (Hostinger/cPanel) or your preferred provider.
• Basic training for managing accounts.
Upgrade options:
• More than 5 accounts can be added.
• For advanced collaboration (storage, calendars, video calls), we can help set up Google Workspace or Microsoft 365.
A: Yes, we fully customize the website to match your brand identity — logo placement, color palette, fonts, and overall style.
A: Yes, we provide mock-ups/prototypes for review and approval before development begins.
A: Absolutely. We use an intuitive CMS so you can update content easily. We also provide training and documentation.
A: By following UI/UX best practices and accessibility standards:
• Clear navigation and site structure
• Readable fonts with sufficient contrast
• Alt tags for images
• Keyboard-friendly navigation
A: Yes, every site is responsive and speed-optimized using lightweight coding, optimized images, LiteSpeed caching, and QUIC.cloud/Hostinger CDN.
A: We implement:
• SSL certificates (HTTPS encryption)
• Firewall & malware protection
• Regular backups (daily/weekly)
• Strong password & access policies
• Hosting-level protections (server hardening, spam filters)
A: Yes. We ensure responsible handling of customer data by:
• Adding privacy policies & cookie consent banners
• Setting up secure, encrypted forms
• Restricting unnecessary data collection
A: Monthly updates are recommended; urgent security patches are applied immediately.
A: Yes, you will have full ownership of the website, domain, and hosting, plus admin access.
A: The site will be secured with SSL, firewall, and malware scanning. Automated backups (daily/weekly) are set up, and we can manage them under a maintenance plan.
A: Yes, we offer monthly, quarterly, or annual packages covering updates, security, and backups.
A: Urgent issues are handled within a few hours (depending on SLA). Non-critical issues within 24–48 hours.
A: Yes, we provide hands-on training (live or recorded) and user guides.
A: Your account will be managed directly by our core team, not outsourced.
A: Depending on package:
• Monthly performance & security reports
• Quarterly strategic reviews
A: Google Analytics (GA4), Google Search Console, Meta Business Suite, and optional tools like Hotjar or Tag Manager.
A: Development is a one-time cost. Maintenance is available as monthly/quarterly retainers.
A:
• Basic websites: 2–3 weeks
• E-commerce/booking: 4–6 weeks
• Custom web apps: phased by scope
A: Options include:
• Fixed packages
• Custom pricing per feature
• Add-ons for advanced integrations
A: No. Extra costs apply only for domain/hosting, premium plugins, or advanced features outside scope.
A: Yes — ad spend is separate from service/management fees.
A:
• 50% upfront deposit
• 40% at milestone approval
• 10% balance before go-live
A: Yes, available monthly, quarterly, or annually.
A:
• Custom design & development
• Brand customization (logo, colors, fonts)
• Basic SEO setup
• Hosting/domain setup support
• SSL integration
• Training for your team
A: Through:
• Google Analytics (GA4)
• Google Search Console
• Meta Business Suite
• Custom KPIs (leads, sales, bookings)
A: Yes — we’ve worked across education, healthcare, retail, professional services, and creative industries. Portfolio links can be shared upon specific request and subject to approval from clients.
A: Yes, including optimized page speed, clean semantic code, metadata, heading hierarchy, and indexable URLs.
A: Yes — we have ongoing clients who continue to work with us. References/testimonials can be provided with consent.
A:
• End-to-End Solutions (design, hosting, SEO, marketing)
• Tailored brand-focused design (not just templates)
• Scalable, secure, and future-ready websites
• Direct access to our core team (not outsourced)
• Multi-industry expertise with proven results
