Effective Date: July 23, 2025
Last Updated: July 23, 2025
At Sterling CloudWorks (“we”, “us”, or “our”), your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and share your information when you visit our website www.sterlingcloud.works and interact with our services. Please read it carefully to understand your rights and our practices.
1. Information We Collect
We collect both personal and non-personal data to provide and improve our services:
a. Personal Information
Collected when you:
-
Fill out contact or inquiry forms
-
Request a quote or proposal
-
Subscribe to newsletters or updates
May include:
-
Full Name
-
Email Address
-
Phone Number
-
Company Name
-
Project details or custom messages
b. Non-Personal Information
Collected automatically through cookies, analytics, and server logs:
-
Browser type and device info
-
IP address and location
-
Pages visited, duration, referral source
-
Operating system and language preference
c. Cookies & Tracking Technologies
We use cookies and similar technologies for:
-
Session management
-
Analytics (Google Analytics, etc.)
-
Advertising & remarketing (if applicable)
You can manage cookie preferences via your browser settings.
2. How We Use Your Information
We use the information to:
-
Respond to your inquiries and provide customer support
-
Deliver proposals, quotes, or services
-
Improve our website experience and service offerings
-
Send newsletters or promotional communications (only with consent)
-
Meet legal or contractual obligations
3. Legal Basis for Processing (GDPR-Compliant)
We process your data based on:
-
Consent – when you opt-in to communications
-
Contract – when we provide a service or proposal
-
Legitimate Interest – for site improvement and analytics
-
Legal Obligation – where required by law
4. Data Sharing & Disclosure
We do not sell your personal data.
We may share data with:
-
Verified service providers (e.g., hosting, analytics, email services)
-
Legal authorities, if required by law
-
Partners or subcontractors under confidentiality agreements
5. Data Retention
We retain personal information:
-
As long as necessary to fulfill service requests or legal obligations
-
For marketing only with your continued consent
-
You can request deletion at any time (see Section 7)
6. Your Rights
Depending on your region, you may have the right to:
-
Access the personal data we hold about you
-
Request correction or deletion
-
Object to or restrict certain processing activities
-
Withdraw consent at any time
-
Lodge a complaint with a data protection authority
Contact us at privacy@sterlingcloud.works to exercise these rights.
7. Data Security
We implement industry-standard security practices:
-
SSL encryption
-
Regular backups and firewall protections
-
Access control for stored data
While we strive to protect your data, no method is 100% secure.
8. Third-Party Services and Links
Our site may contain links to third-party websites or services. We are not responsible for their content or privacy practices. Please review their policies independently.
9. Children’s Privacy
Our services are not directed to children under 16. We do not knowingly collect personal data from minors. If you believe a child has shared data with us, contact us for prompt removal.
10. Changes to This Policy
We may revise this Privacy Policy from time to time. Updates will be posted here with a revised “Last Updated” date. Continued use of the site indicates acceptance of the changes.
11. Contact Us
For questions, requests, or concerns regarding your data or this Privacy Policy, please contact:
Sterling CloudWorks
Email: privacy@sterlingcloud.works
Website: www.sterlingcloud.works
